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#1 Internet medical billing & practice management software READ MORE >
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Pricing

Billing Service Pricing

This pricing is also applicable for Diagnostic Facilities and Laboratories.
Our per-transaction pricing model will help you keep costs down without sacrificing convenience.

For billing services of all sizes, CollaborateMD helps you get your customers paid faster, manage multiple accounts with ease, set users permissions for individual customer accounts, file claims with minimal rejections, post accurate payments to shrink customer A/R, and more.

By using our sophisticated Internet-based medical billing software, you will get more work done in less time than you did with your old software. With a single login and access from anywhere, you and your clients can have the freedom you've always wanted in an electronic billing system.

Plus, to help you provide the highest level of customer service, you'll have exclusive CollaborateMD practice management tools to offer your clients, which will help their front office staff minimize scheduling errors and perform real-time insurance verifications. Meanwhile, our reporting, claim tracking and claim control will save you hours of time while speeding up the payment process.

With the ability to file both professional and institutional claims, and with access to a wide variety of time-saving features inside our on-demand software, CollaborateMD offers the fastest and most affordable way to help billing services better serve their customers.

Our pricing chart below shows how easy and affordable it is to get started or seamlessly switch in no time at all.

No Contracts -- No Worries
Plus, your first month of key features is free (excluding acct transfers)
One-time Setup Fees
Medical Billing Package (One tax ID included) $899
Additional Tax ID $99
Appointment Scheduler per Customer $499
Transaction and Usage Fees
Electronic Claim Submissions & Real-Time Claim Adjudication (RTA) (CMS-1500 / UBO4) $0.25 or lower (see price chart below)
Monthly Per Provider Usage Fee $45 or lower (see price chart below)
Electronic Remittance Advice (ERA) (Use for automatic posting and electronic funds transfer) $0.20 or lower (see price chart below)
Real-time Patient Eligibility (Reduce patient A/R) $0.20 per request
Paper Claim Mailing Services (6 line items per CMS-1500; 23 line items per UB92/04) $0.41 per page
Patient Statement Services (Unlimited pages & FASTforward service included; printed & mailed in 24 hrs) $0.61 per statement for 1 - 19,999
$0.56 per statement for 20,000+
Phone Notification Services (Appt. reminders, lab results notify, annual exam reminders, etc.) $95 (per month for first provider)
$45 (per month for each add'l provider)
Key Features Included
Exclusive Claim Tracking (Track all stages of a claim with the click of a button) Yes
Secure Internal Messaging (Securely communicate with your staff and our support team) Yes
Document Management with Local Storage (Reduce paper clutter) Yes
Users Allowed (No extra fees for additional users) Unlimited
Free Software Updates & Support (Receive key new features and knowledgeable support year-round) Yes
Automatic Clearinghouse Transmission & Report Retrieval (Enter claims and let us handle all payer communications) Yes

Electronic Remittance Advice (ERA)
(Use for automatic posting and electronic funds transfer)
Price Per Claim Response Monthly Volume
20 cents 1 to 19,999
18 cents 20,000 to 29,999
16 cents 30,000 to 39,999
14 cents 40,000 to 49,000
12 cents 50,000+
Electronic Claim Pricing & Real Time Adjudication
Per Claim Price Monthly Volume
25 cents 1 to 1,000
24 cents 1,001 to 2,000
23 cents 2,001 to 3,000
22 cents 3,001 to 4,000
21 cents 4,001 to 5,000
20 cents 5,001 to 10,000
19 cents 10,001 to 20,000
18 cents 20,001 to 30,000
17 cents 30,001 to 40,000
16 cents 40,001 to 50,000
15 cents 50,001 to 60,000
14 cents 60,001 to 70,000
13 cents 70,001 to 80,000
12 cents 80,001 to 90,000
11 cents 90,001 to 100,000
10 cents 100,001 +
Monthly Per Provider Usage Fee
Per Provider Usage Fee Active Providers
$45 1 to 2
$40 3 to 5
$35 6 to 10
$30 11 to 20
$25 21 to 30
$20 31 to 40
$15 41 to 50
$12 51 to 75
$10 76 to 100
$7 101 to 200
$4 201 to 249
$3 250+

CollaborateMD Monthly Pricing Details:
  • The monthly minimum is $149 per account.
  • The monthly provider fee will be charged to each active rendering provider and covers software usage, updates, maintenance, and standard support.
  • Your account set-up includes one (1) tax ID. Tax ID add-ons are $99 each.
  • Low Volume Discounts:
    • If you have a second (additional) provider that is processing less than 75 claims to the clearinghouse per month, that provider will be billed for only half of the monthly per-provider fee.
    • Providers that sent 0 to 5 claims to the clearinghouse have no per provider fee.
  • Any single provider that submits more than 500 claims during the month will be charged as one and a half providers.

To choose CollaborateMD for your billing service, click here and select the plan that best meets your office’s medical billing needs.

Features

Billing Service Features

To give you a full understanding of what CollaborateMD has to offer, we have outlined our individual product features below. Next, to see first-hand how our on-demand solution can benefit your billing service and the customers you serve, check out the benefits tab. For even more information on our medical billing software and all of our other offerings, such as P2P+ – which offers E-prescribing, secure messaging, electronic health records (EHR), and online consultations for your providers–click on one of the services listed in the green "Services" box to the right.

Automatic Claim Submission
CollaborateMD automatically distributes CMS-1500 or UB92/04 claims electronically to the correct payer on a daily basis. The key advantage to this feature is that you will no longer have to create claim batches (which could take hours with a competing software), or wait for confirmation that your electronic claims have been sent (which could take days with a competing software). Additionally, we provide clearinghouse reports which explain which claims have been acknowledged and which have been excluded, enabling you to immediately make corrections and resend your claims.

Real Time Adjudication (RTA)
Real Time Adjudication instantly submits claims to the insurance company and returns the expected payment or denial within seconds. No longer will you have to wait days or weeks to find out whether the claim was accepted, rejected, or denied.

ClaimTracking
Reduce denials from the start with our exclusive ClaimTracking tool. CollaborateMD helps you to easily manage and track the life of any claim while we scrub for errors. First, we will thoroughly scrub the claims before submitting them to the clearinghouse, and then we'll provide detailed reporting so you can make the necessary revisions to accurately submit claims for adjudication. This translates into knowing which claims were rejected and why, and having the power to correct and resubmit them in real-time with the click of a button.

Claim Control
Claim Control allows users to easily change the status of multiple groups of claims at once. Once your edits have been made, the Claim Control panel is where you can reflag only those claims that need to be resent to the payer, saving you hours in sending claims one at a time.

Electronic Remittance Advice (ERA) with Auto-Apply
Automatic posting improves accuracy, reduces labor costs, and shortens the old-fashioned process down to seconds. ERA with auto-apply allows you to receive remittance advice (EOB) electronically, so waiting for them to arrive in the mail is no longer a necessity. Once received, you can review or print EOBs, and automatically post payments and adjustments to each, by charge. You can also customize workflows based on the remittance advice codes received in the ERA file, and make necessary changes on the fly, resulting in faster patient statement processing.

Batch EOB Posting
With our batch EOB posting, you can enter all of the payments from one check at a time. This feature shows you the check amount with the real-time applied and remaining balances. If you need to stop in the middle of posting a check, CollaborateMD will allow you to finish applying your payments at a later time. Once a batch is posted, make any additional changes, or quickly commit the check with the click of a button.

Line Item & Account Posting
Whether you want to apply payments to a specific line item of a claim or directly to a patient’s account, you’ll find it easy to post insurance payments, patient co-pays and deductibles, or credits and adjustments. Additionally, you can post payments or credits prior to the charge existing, and transfer the payment to the charge once entered.

Real-Time Patient Eligibility
Verifications, which can take you or your customers upwards of 15 minutes via phone inquiry, are now reduced to a simple electronic transmission, delivering instant verification of eligibility, coverage, benefits, and other pertinent patient notes from payers. Benefits include saving hours of time spent on the phones or tracking down lost patient eligibility records, and greatly reducing your customers’ debts due to uncollectible accounts receivable.

Comprehensive Reporting
CollaborateMD comes with over 75 standard reports to help you better manage your customers' accounts receivable, claims and patients. Specify your selection criteria to return only the statistics you want, then run and view multiple reports at once, or export them for use in multiple formats. With the valuable details our reports bring out, you can focus on reducing customers’ receivables while increasing cash flow.

User Management
Within our administration section, you can set user permissions, determine log-in hours, and reset passwords to better manage and track your users' and customers' activities.

Batch Printing
Our batch printing feature allows you to retrieve a group of CMS-1500 or UB92/04 claims, superbills, patient statements, or final demand notices (FDNs), then review and create your own batch for printing all at one time.

Electronic Patient Statements
We'll send out customizable patient and FDN statements to help you minimize staff labor, reduce printing and mailing costs, and expedite payment. To keep your costs low, there is no additional charge for multi-page statements or USPS FASTforwarding. We'll even include the return mailing envelope to help you get your customers paid faster.

Document Imaging & Storage
Easily manage and organize files, and quickly attach any pertinent image to a claim, a payment, an EOB, or a single patient record. CollaborateMD lets you view scanned documents and images - from any location - streamlining communication between you and your customers for greater efficiency.

Claim Validation
With our Claim Validation Engine, you can inspect claims for errors before submitting them to the clearinghouse. Our validation engine includes hundreds of thousands of edits for CCI-, HIPAA-, and carrier-specific problems. This is just one more way our medical billing system helps speed up payments for electronic claims processing.

Patient Records
Inside CollaborateMD, patient data is organized into tabs on the same screen, so you or your customers can quickly add, find, or edit what you need without endlessly searching throughout the system or referencing separate software. Point-and-click navigation moves you easily through the patient's demographic information, insurance, financial history, appointments, uploaded documents, eligibility checks, claim and statement activity, and much more.

Appointment Scheduling
CollaborateMD has designed one of the most robust appointment schedulers on the market. Unlike competing scheduler modules, our state-of-the-art model allows for customized schedules per resource, custom colors for appointment status, daily and weekly view options, open slot search ability, block times, wait lists, and much more. By offering this tool to your customers, they can customize individual office schedules, easily manage appointments, add/edit new or existing patients, and verify patient eligibility for multiple physicians in multiple locations. These features greatly enhance their office productivity, efficiency and communication to keep things running smoothly.

Phone Notification System
As an add-on to the appointment scheduler, you can give your customers the ability to notify patients of upcoming appointments to reduce their staff phone calls and no-shows. They can choose what time of day and how soon prior to the appointment they want the system to place the call. Patients are allowed to verify or cancel the appointment by using the keypad on their phone. All results are automatically uploaded directly into the medical office appointment scheduler for maximum convenience.

Internal Messaging
Our internal messaging system allows you to securely communicate with the CollaborateMD support and sales departments—as well as with your customers and entire staff—in a secure, HIPAA-compliant environment. This tool is also great for communication without worry of jeopardizing the privacy and security of a patient’s history or records.

Benefits

Billing Service Benefits

Advantages to choosing CollaborateMD for your billing service
  • Unlimited users
  • Unlimited upgrades & updates
  • Multiple payment posting methods
  • Easy and manageable patient entry
  • Access from any Internet-enabled computer
  • Easy to learn and use
  • Online training videos
  • HIPAA compliant
  • Electronic and paper professional (CMS-1500) and institutional (UB92/UB04) claims
  • Secured with 256-bit SSL encryption
  • Automatic, 24/7, off-site backup

Benefits to your billing service
  • AffordableNO license or per user fees, NO servers, NO required back-ups, and NO maintenance on the database make this a cost-effective solution that ensures you'll never buy medical billing software again.
  • Fast Payment Cycles – Get paid in 6-8 days instead of 6-8 weeks! You can validate claims prior to sending them to the clearinghouse to reduce errors and turn-around time.
  • Efficiency – Streamline your workflow as labor costs go down. Detailed financial reporting, claim tracking, and ERA all allow you to serve your customers with greater efficiency.
  • User-friendly – Get your office up and running quickly. Using this intuitive software will become second-nature in no time. As you continue to grow and expand your team, you will maintain the same level of productivity since new hires can learn this software in no time.
  • 24/7 Accessibility – Access your data in real-time from ANY location, at ANY time with most ANY broadband Internet connection. Plus, CollaborateMD allows your customers the convenience of using remote charge capture devices from MediMobile.
  • Cutting-edge – Our expert in-house development team releases FREE updates and upgrades with NO hidden charges.
  • Superior Support – You and each new customer you bring on board are in good hands with your very own implementation specialist and experienced customer service team.
  • On-demand – Our Internet-based solution utilizes a hybrid Software as a Service (SaaS) platform, combining the flexibility of browser-based software and the speed of server-based software to offer a wide variety of features at an affordable price with any-time accessibility.
  • Secure – CollaborateMD handles database maintenance, clearinghouse connections, and HIPAA updates. All your data is continuously backed-up and securely housed on a mirrored out-of-state site. Both locations are protected with an encrypted 256-bit SSL connection.
  • Full Reporting – With over 75 standard reports, your billing service and your customers can see the data they need when they need it.

Minimum Requirements

Minimum Requirements

CPU: Pentium 4 Class or Better or AMD equivalent

RAM: 1GB

Resolution: 1024 x 768 or higher

Free Disk Space: 100MB

Operating System: Windows 2000, 2003, XP or Vista

Internet Access: Minimum of High Speed DSL or Broadband (business class recommended).
Satellite ISP not supported.

Latency Test Average: < 100 ms.

Learn More. Download our Demo